When I first got my appointment letter from Department of Health Services(DoHS) for Charikot Primary Health Care Center (PHCC) three months back I had assumed it would be like any other PHCC in the country – an impoverished center, lacking basic services and serving 30 people a day. Fast forward 3 months and I have witnessed dozens of live saving emergency obstetric surgeries, seen more than 30 orthopedic operations including 1 total hip replacement and have probably attended more patients in OPD than most doctors at other PHCC would do in a year.
The condition of most Primary Health Care Centers(PHCC) in Nepal is miserable. There are currently 200 PHCC in Nepal. Most of them lack basic infrastructure, management, diagnostics and essential medications to work as preventive, promotive, curative and rehabilitative health care center as envisioned by 1991 National Health Policy.
According to NCDI Poverty Commission 2018 Report only 5.1% of PHCCs in the country had facility to measure serum blood glucose. Essential medications for management of common Non Communicable Disease like Diabetes Mellitus (DM), Cardiovascular Disease(CVD) and Chronic Obstructive Pulmonary Disease(COPD) were dramatically lacking. For instance Metformin for management of Diabetes was available in only 19.1% of PHCC, Aspirin for CVDs in 14% and Inhaled Beclomethasone for COPD in just 11% of PHCCs. First line drugs for treatment of Anxiety and Depression like Escitalopram and Fluoxetine are universally unavailable at PHCCs.
Basic diagnostic radiology like X-Ray and USG were present at 10% and 5% PHCCs respectively according to Nepal Facility Survey of 2015. Physiotherapy which is the fundamental aspect of rehabilitative health is unheard of at not just PHCC but even at district hospitals.
As a result PHCCs across the country cannot work as comprehensive health care centers as proposed and attract very few patients. Although staffed by average of 3.5 doctors the average number of patient in PHCC according to 2073/74 DoHS report was merely 35 per day.
Charikot PHC
Charikot PHCC is the largest health care facility in Dolakha District. The healthcare center, run jointly by Nepal government and an INGO - Possible Health, receives over 70,000 (~3% of all PHC visits in Nepal) PHC visits annually. The center is staffed by over 100 people – 18 from Nepal government and the remaining from the INGO. Twelve doctors, including 2 MDGP, 1 MDGP
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| Charikot PHCC. Photo - Twitter |
resident from National Academy of Medical Science(NAMS) and 1 dental surgeon are stationed here. We receive periodic visits from an orthopedic surgeon 2- 3months at a time twice a year. Handicap International also runs a separate physiotherapy unit.
Services
The PHCC provides advanced diagnostic and therapeutic services. Over 100 diagnostic tests and 300 medications including aforementioned for DM, CVD, COPD and mental health are available here. It also runs 30 bedded inpatient service, radiology unit and an operation theater for Cesarean Sections(CS), Major Orthopedic surgeries and other major non-orthopedic surgeries like Appendectomies, Hernia repair etc.
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| OPD cell with USG. |
Orthopedic procedures including orthopedic surgeries are vital to health care services in rural Nepal due to high volume of traumatic fractures. The PHCC receives around 100 orthopedic cases every month. 5-10 of those cases, majority of whom cannot afford to go to higher center require surgery. The PHCC has performed over 200 major and minor orthopedic surgeries in last 2 years.
Medico legal Center and OCMC
Charikot PHCC is one of two medicolegal center in Dolakha for performing autopsies and managing cases of rape and gender based violence (GBV). One Stop Crisis Management Center (OCMC) was established here 2 years back to specifically manage cases of GBV. Annually 200 GBV survivors including rape victims and those affected by GBV receive health services, legal aid, counseling and rehabilitative services as well as other services required through the OCMC.
Mental Health Program
After the 2072 Earthquake, prevalence of mental health illness had peaked in the district. The number of suicide cases autopsied in the PHCC climbed from 28 to 40. A targeted mental health service program was started in the PHC with help from Patan Mental Hospital with a psychiatrist operating mental health OPDs once every month. The PHCC ran series of training on mental health for Health Care Providers for over a year preparing staffs for mental health Gap Action Program(mhGAP). Now, this PHCC is one of the first health centers to implement WHO’s mhGAP program in the country. There are counsellors trained in psychosocial, family counselling, and stress management to ensure comprehensive mental health care.
Community Health Service
Charikot PHCC recently introduced community health service to strengthen the services provided by Female Community Health Volunteers(FCHV). Community health services includes active screening of pregnancy, post natal care, contraceptive counseling, mental health counseling and referrals to Health Posts and PHCC for treatment when necessary.
Free of Cost
All these medical, surgical, diagnostic, pharmaceutical and rehabilitative services are provided free of cost to all people.
Possible Health which assumed the management of PHCC in January 2016 spends over 100 Million rupees annually in Charikot PHCC using funds from the Government of Nepal and other 610 public, philanthropic, and private foundation sources to eliminate out of pocket spending of users for these services. The same fund is used to operate similar service through Balaypatta Hospital in Achham.
The free health care service has been boon to people in Dolakha. It has significantly improved the health status as well as health seeking behavior of the people. However, it’s a bigger gift to clinicians like us.
Not needing to think about the financial burden of any intervention on the patient we can practice freely. Our judgements are not restrained by cost of the intervention. We do not need to differentiate the management of an illness based on financial status of the patient. At Charikot PHCC the Chief District Officer of Dolakha gets the same care as a poor farmer from Kalinchowk
This is equity in its truest sense. All doctors and patients deserve a health care system like this.
Empowering Health Care Workers
The clinical work force at Charikot PHC is backed by highly skilled management team of Possible Health which strictly maintains logistics, and works to cut off beaurocratic hassles for the medical team. They focus on empowering medical team through constant trainings.
The MDGPs and MBBS doctors receive constant on site trainings from orthopedic surgeon and psychiatrist. Possible health also operates strict daily Continuing Medical Education (CME) classes to ensure paramedics and doctors are constantly learning. All doctors are provided access to UptoDate, one of the best point of care medical resource in the world.
They maintain retention of rural work force by prioritizing hiring of local residents. Most paramedics, nurses and community health workers are residents of Dolakha district.
Using Technology
Charikot PHCC is the first Electronic Medical Record(EMR) based health care center in the country. An EMR includes information on demographics, medical history, lab investigations, procedures and treatment of the patient assigned to a unique identification number. Each time one visits the PHC the attending health care worker adds the visit record on one EMR through chrome books available at point of contact – Emergency, Out Patient Service, In Patient Service, OT, Lab, and Radiology.
EMR are managed through Bahmni, an open source hospital system. These EMRs of the population are integrated into Electronic Health Records(EHR) and can be shared across various platforms. The information generated through EHR is used for reporting to Nepal government through District Health Information System 2(DHIS2), Ministry of Health’s official electronic reporting channel.
Comprehensive Primary Health Care
Charikot PHCC provides Primary Health Care in truest sense as imagined in Amla Ata declaration of 1978. All aspects of primary health – preventive, promotive, curative, and rehabilitative are universally and equitably accessible free of cost. The PHCC is constantly pushing boundaries with partnership and technology to make services even more comprehensive, accessible and equitable.
Charikot PHCC is evidence that with adequate resource and motivated management our PHCCs can achieve all objectives of Primary Health Care and more. Nepal Government should seek inspiration from this health care center work to emulate similar services in other PHCCs. This should be the new standard of rural health care in Nepal.
